National Bank rolls out new internet and mobile banking application

By Smart News Reporter

National Bank has introduced a new mobile and internet application to keep up with the customers need for faster and convenient banking and financial transactions online.

The two applications, the mobile application dubbed NatMobile and internet application, NatConnect will offer a convergence of solutions delivering both banking services and financial information on customer’s mobile phones and through the internet.

Speaking during the launch, National Bank Managing Director Munir Sheikh Ahmed said the surge in mobile phone access and internet usage has seen a rise in both mobile and internet banking transactions in the last few years and there was a need to engage customer through these platforms.



National Bank MD and CEO, Munir Ahmed and Ag. Director Corporate and Institutional Banking Emma Mwongeli go through the motions of transacting using the NatMobile platform after its launch

“Through NatConnect and NatMobile, customers will be able to enjoy benefits which include deposit through all channels including over the counter, fund transfer to other National Bank accounts, airtime purchase, loan repayment, balance enquiry, forex enquiry, mini --statement and M-PESA to Bank Transfer,” said Ahmed.

The Mobile App. NatMobile will be available to all National Bank customers with Android, IOS, and Blackberry phones including all Windows Smart, subscription.

“Through the new platforms, NatConnect and NatMobile will go a long-way towards helping National Bank increase its customers touch points and value proposition,” added Ahmed.

The bank has been running on the Simple banking Mobile Banking platform that it looks to phase out in favour of the new NatMobile platform developed locally that is tied to a particular network and has enhanced security features and allows multiple internal transfers and bulk transfers.