Twitter
is now giving users an option to receive direct messages from anyone without
any barriers.
Previously, if you wanted to send a direct message, you had to
ask them to follow you first.
This
opt-in feature allows users to receive messages from anyone if you check and
enable this in your Security and privacy settings on twitter.com. The setting
also allows you to reply to anyone who sends you a Direct Message, regardless
of whether or not that person follows you. If you do not want to receive a
Direct Message from someone you don’t want to privately converse with, you can
still disable this feature in the same page by opting out. Some accounts,
including businesses, have enabled a setting to receive Direct Messages from
anyone.
This
feature makes it easier for companies to deal with problems privately whenever
any issue and concerns arise from their customers, allowing businesses connect
more easily – and directly with their customers – on Twitter. Now, businesses
won't have to follow back thousands of users to deal with customer issues.
The
company recently announced two new features, group direct messages and mobile
video cameras. The group DMs group allows Twitter users to have private
conversations with up to 20 other Twitter users at once.
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