Organized by ICT industry regulator, Communications
Authority of Kenya (CA), the open forum provided an opportunity for consumers
of ICT services to interact with service providers, consumer organizations,
other government agencies and the Authority.
The Authority used the platform to focus on digital migration and more so to empower
consumers with factual information on what is expected of them in the migration
process.
Speaking at the forum, CA, Director General,
Francis Wangusi noted, “This is among the many public sensitization platforms
that we are using as an Authority to reach out to consumers on arising issues
within the ICT sector.”
He added, “Migration from analogue to digital
broadcasting is an international phenomenon that does not affect Kenya only. I
urge all Kenyans to purchase set top boxes so they can appreciate the exciting
digital platform. I also urge consumers to differentiate between Free-to-Air
and Pay TV set top boxes so that they can make an informed purchasing decision.”
The chief guest at the Kikao Kikuu Nairobi Governor, Dr. Evans Kidero, noted that as the
country embraces new technology in all aspects of life, it is incumbent upon
all citizens to set pace by being early adopters of the new technology.
He highlighted the various ICT initiatives that Nairobi
County was undertaking. “We have already automated revenue collection in the
city as well as implemented the e-payment system. Further, we are currently
undertaking an ICT transformational roadmap 2014/15 that among other things
itemizes several key ICT services in the county.”
Kikao Kikuu is a long term consumer outreach initiative that
the Authority has undertaken to reach out to thousands of ICT consumers across
the country. The Authority jurisdictions are well informed and empowered.
Nairobi marks the fourth edition of Kikao Kikuu, others forums have been
held in Machakos, Nakuru and Mombasa. Plans are underway to roll out to other counties
in the year.
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