Emirates expects this week to be its busiest of 2014, as travellers head home or abroad for the holiday season. Over 80,000 people will travel on 19 December with Emirates on over 240 flights, according to the airline's latest booking figures. This represents an increase of almost 23% over last year.
The busiest
day for the airline is expected on Friday 19 December, although high passenger
traffic is expected to last until to 21 December.
“With
record breaking numbers of passengers flying with Emirates this week, it is our
mission to making the journey as seamless and trouble-free as possible.
We have deployed extra staff at the airport to assist our customers, and we ask
all travellers to be aware of check-in and gate closure timings. They should
also allow ample time to get through the various touch-points at the airport,
as check-in and gate closure timings will be strictly followed to ensure
flights depart on schedule,” said Mohammed H. Mattar, Divisional Senior Vice
President, Emirates Airport Services.
“Customers
who wish to experience the excellent facilities in the airport, such as duty
free shops and restaurants, as well as our well-appointed lounges for premium
passengers, are also advised to factor in extra time into their travel plans.
Ultimately, our goal is to continue to provide world-class service and an
outstanding travel experience and this busy period is no exception,” he
added.
Emirates
is reminding customers to arrive at the airport least 2 hours before flight
departure, and plan extra time to get to the airport as there may be heavy road
traffic during the holiday period.
Customers
who check-in less than 60 minutes to their scheduled flight departure will not
be accepted. These time checks will ensure the minimization
of delays and missed connections. Transit passengers from flights arriving
late into Dubai will be escorted by Emirates’ airport staff to ensure they make
their onward connections.
Customers are
also urged to check-in online, use the convenient Self Service Kiosks or
baggage drop facilities to expedite their airport experience. Those
checking in online are required to check in their luggage no later than 90
minutes prior to departure. Customers holding an e-boarding pass and
travelling with carry-on bags only, can proceed directly to passport control
and security clearance.
Customers
travelling to the United States, Canada and the UK are reminded to charge their
electronic devices before getting to the airport, as they will be required to
switch on these devices on at the relevant boarding gates where screenings will
take place, or risk being denied access to fly.
Across
the Emirates network, aircraft upgrades and frequencies have been implemented
in order to cope with the high demand over the busy season.
Emirates currently
operates over 1,600 weekly departures from Dubai International Airport’s
Terminal 3.
Emirates
operates double daily flights between Nairobi and Dubai and onward to more than
140 destinations in 81 countries across six continents.
EK
719 departs Dubai International Airport every day at 1045hrs and arrives at the
Jomo Kenyatta International Airport (JKIA) at 1445hrs. The return flight,
EK720, leaves JKIA at 1640hrs and lands in Dubai at 1040hrs. Second
flight EK 721 departs Dubai International Airport every day at 1505hrs and
arrives at JKIA at 1905hrs. The return flight, EK722, leaves JKIA at 2250hrs
and lands in Dubai at 0450hrs.
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